Withdrawing on Win77 may seem complicated at first, but it's actually quite straightforward. That said, a few things can hold up or delay your withdrawal if you're not aware of them. This section covers everything you need to know.
Why KYC Verification Matters
Before making a large withdrawal for the first time on Win77, you'll need to complete KYC (Know Your Customer) verification. This involves uploading a photo of your National ID or passport. The process is usually completed within 24 hours.
KYC is primarily there to protect you — it prevents anyone else from withdrawing funds from your account. Once verification is complete, all future withdrawals will be processed much faster.
Bonus Wagering Requirements
To withdraw after claiming a bonus on Win77, you must meet the wagering requirements. Typically, you need to wager 20 to 35 times the bonus amount. For example, a BDT 1,000 bonus requires BDT 20,000 to BDT 35,000 in wagers before you can withdraw.
Your own deposited funds, however, can be withdrawn at any time — no conditions apply.
Pro Tip: Before claiming a bonus on Win77, read the wagering requirements carefully. If the conditions seem too strict, it may be better to skip the bonus and play directly from your own balance — that way you can withdraw at any time.
Know Your Withdrawal Limits
Win77 has daily, weekly, and monthly withdrawal limits. Standard accounts can withdraw up to BDT 50,000 per day. VIP members enjoy much higher limits. For large wins, contact customer support and a special arrangement can be made.
What to Do If Your Withdrawal Is Stuck
If a withdrawal fails to process, contact Win77 live chat first. Common issues include:
- KYC Verification Not Completed
- Wagering Requirements Not Met
- Incorrect account number entered
- Bank or mobile banking server downtime
- Exceeding the daily limit
Outside of these reasons, withdrawals on Win77 are generally never held up.
Use the Same Method for Deposits and Withdrawals
For security purposes, Win77 generally encourages using the same method for both deposits and withdrawals. So if you deposited via bKash, withdrawing to bKash is the smoothest option — it also speeds up the verification process.